Customer Service Representative - (B2)

Key Responsibilities

• Return/repair
• Can pull, organize and analyze data based on operation/business need
• Reconcile volumed data
• Billing
• System/process troubleshooting
• Process documentation, review and input/feedback
• Audit support
• Be able to coordinate with peers and communicate with global counterparts for necessary OM action
• Represent region to participate global project for process/ issue/ gap/ requirement input, UAT, and deployment

Qualifications

• Bachelor degree or above in International Business and business administration or related discipline from top universities
• Expertise in data analysis, and knowledge on Import/ Export business and international trade business
• Excellent communication and coordination skills
• Personality with positive, proactive, detail-oriented, and responsible
• Proficient in SAP/CRM, MS Office (Excel skill is highly required)
• Fluent in Mandarin and English (TOEIC score higher than 750)

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Qualifications

Education:

Associate's Degree

Skills

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Shift:

Day (Taiwan)

Travel:

No

Relocation Eligible:

No

Referral Payment Plan:

Employee Referral (Standard)

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.